After 24 years in the FBI negotiating life-and-death situations like international kidnappings and hostage crises, Chris Voss has stared fear in the face too many times to count. Now, as the CEO and founder of the Black Swan Group, Chris is teaching the business world how to do it too. Although the stakes are much different, the emotions are the same—and fear, in particular, can be downright paralyzing. Tune in as Chris explains why fear is so dangerous and shares the fastest, most effective way to lead your team through it.
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